What is Supporting Hands?
Our Supporting Hands service offers supportive companionship, including practical and emotional assistance to our patients and their carers. We can provide support both at home and on trips out.
What will it involve?
We can be flexible to meet your needs. Services offered include:
Companionship: Whether you are a patient under the care of our hospice at home nurses and would like some company, or you are caring for a loved-one who is looked after by our hospice at home nurses and would just like a chat with a friendly person in confidence over a cup of tea, then Supporting Hands could be the service to help. You may just want to play a game of cards to take your mind off things, or take a walk with someone and we can help with this.
Practical support: We can also help with domestic tasks such as light housework, shopping for basics, simple laundry or preparing a light meal. If you are currently finding it a challenge to do the weeding or water the plants, for example, we can provide help with some light gardening. Or if walking the dog is a problem, we can help with this too.
Support for children and young people: The Supporting Hands service is also available to provide support to our younger patients in the care of our Children’s Hospice at Home service and their parents and carers.
Help with transport: Should you need the occasional lift to an appointment or drive to the local garden centre or coffee shop, you can discuss this with a member of the Supporting Hands team to see how this could work.
What is not included?
Our Supporting Hands volunteers provide informal support, we are not full-time cleaners or gardeners. Also, we do not represent a care package to our patients and cannot help with personal care. We are not a clinical service, and as such cannot advise on medical matters, or help administer medication.
Who can benefit?
The Supporting Hands service is available for all patients of Rennie Grove’s Hospice at Home service and their carers/family members.
How do I access Supporting Hands?
If you think you or a member of your family would benefit from Supporting Hands, please talk to your hospice at home nurse, or enquire by telephone on 01494 877200 or email at firstname.lastname@example.org
What happens after referral?
We will contact you for a phone assessment and discuss your needs as well as answer any queries you may have. We will then arrange a suitable day and time for a member of our Supporting Hands team to come out and meet you at home.
How many sessions do I receive?
Our Supporting Hands Team can visit between the hours of 9am and 4pm, Monday to Friday.
The Supporting Hands service is available for up to six sessions, after which time we will undertake a review to see how things are going. The sessions can be once a week or fortnightly depending on what works best for you.
What does it cost?
All Rennie Grove services are provided at no cost to the patient or their family. As a registered charity, we rely on the generosity of the local community to fund around 85% of our annual running costs, allowing us to care for thousands of patients and families every year.
If you would like to make a donation to support our services, please Donate online.