the Supporting Hands service matches volunteers to patients and carers in need of companionship or practical support with everyday tasks
Who can use this service? this service is for our hospice at home patients and carers
When is the service available? Monday to Friday, 9am to 4pm, by arrangement according to need
Where is the care provided?* in patients’ homes across Bucks and Herts, with lifts to local appointments etc as required*
About our Supporting Hands home help and companionship service
Rennie Grove’s Supporting Hands service offers supportive companionship to our patients and their carers. We use a person-centred approach to focus on the individual’s personal needs and can provide support both at home and on trips out.
This includes practical and emotional assistance, both at home and on trips out.
We’ll assess your needs over the phone before coming to visit you at home. Initially, we’ll offer six sessions – you choose whether you’d prefer these once a week or fortnightly – then we’ll review your needs.
It’s a flexible, volunteer-led service and can be tailored to what you need and when.
Please note we can’t provide clinical support, personal care or full-time cleaning or gardening within this service. We may, however, be able to provide carer respite visits where clinical or personal care support is not required. See below for more information.
Support is flexible depending on individual need, and can include:
Companionship: You might be a patient under the care of our hospice at home nurses and like some company. Or you could be caring for a loved one looked after by our hospice at home nurses. Either way, you might just like a chat with a friendly person in confidence over a cup of tea. Or perhaps a game of cards to take your mind off things or a short walk or trip out with someone. Our Supporting Hands volunteers can help with this and more.
Respite support: We can support carers by offering respite sits in the home. This can provide carers with some valuable time away from the home to run errands, spend time with other family members or just get a bit of time for themselves.
Practical support: We can also help with domestic tasks such as light housework, shopping for basics, simple laundry or preparing a light meal. In addition, we can provide help with some light gardening. For example, if you’re currently finding it a challenge to do the weeding or water the plants, we can help. Alternatively, if walking the dog is a problem, we can help with that too.
Help with transport: You might need the occasional lift to an appointment. Or perhaps you might like a trip out to the local garden centre or a coffee shop. You can always discuss this with a member of the Supporting Hands team to see how it could work.
Support for younger families: Our Supporting Hands volunteers can provide an extra pair of hands to support with the day-to-day needs of a young family household, whether the patient is a child or parent.
Our catchment area spans Bucks and west Herts. Supporting Hands is available to current Rennie Grove patients and their carers. If you or your loved one are not yet a patient, but live within our catchment area and are in need of end-of-life nursing care, please speak to your GP about a referral to Rennie Grove.
Like all Rennie Grove services, our Supporting Hands home help service in Bucks and Herts is completely free of charge. It’s not means tested and there’s no cost to you. We can deliver the service thanks to the generosity of the local community. If you’d like to make a donation to support our services, you can do that here.
If you or a family member are currently being cared for by Rennie Grove, and you would like some assistance from our Supporting Hands service, you can easily request help from Supporting Hands by asking a nurse involved in your care or by contacting the Supporting Hands team directly on:
Other services that might be of interest
Grove House Day Services
our multi-disciplinary team are here to help you to live well from diagnosis, whatever the prognosis
Hospice at Home
our visiting palliative care nurses provide the choice to be cared for at home
Rapid Personalised Care Service
fully funded by the NHS, the RPCS provides personal care support for those approaching end-of-life who wish to remain at home