A recent study commissioned to explore the value of Rennie Grove Hospice Care’s responsive and home-based end of life Night Service has achieved some very positive results.
Our Night Service is unique locally and is one of just a few nationally that has a waking night shift who are there to provide advice over the phone or to visit patients at home.
The purpose of the study – that was undertaken in collaboration with the Faculty of Health and Society at the University of Northampton - was to evaluate the quality and impact of Rennie Grove’s Night Service and to establish its cost effectiveness.
Some of the key findings from the study are:
- Patients and carers rate our Night Service very highly
- There is evidence that our Night Service helps to prevent some hospital admissions
- Carers reported that they would have made greater use of NHS 999 or 111 services without the availability of our Night Service
- The Night Service is cost-effective compared to inpatient hospital care
- Although the wide geographical area covered by Rennie Grove’s service provides a challenge to delivering high quality care at night, staff keep patients and carers informed and instances of delays to a visit are relatively few
- Carer satisfaction levels were very good
- The study shows that carer anxieties are reduced by the warm, caring professionalism of the specialist staff of the Night Service and that this has a positive impact on the emotional wellbeing of carers
Professor Stephen Spiro, Chair of Rennie Grove Hospice Care said: “This is an important piece of research and we are especially pleased to learn the level of satisfaction our patients and carers have expressed about the care and support they received from our Night Service. We have confirmed that our model of care is much cheaper than initially thought, on a per patient basis. We believe that our Night Service can be developed to further improve the important role it plays in preventing inappropriate hospital admissions, keeping patients stable and comfortable at home and reducing pressure on the NHS 999 and 111 services.”
Read the executive summary
Click here to read the summary