How you help us reach local families facing life-limiting illness
The impact you help us have on local families
We’re committed to providing high quality hospice care for patients and families. And because of people like you, we cared for thousands of people in Bucks and Herts last year. Your support makes a real, lasting difference to families facing life-limiting illness. And we’re proud to show that impact across all our services. But we couldn’t reach the families who need us without your help. Rennie Grove’s impact would be nothing without you.
Rennie Grove’s impact in 2021-22
To provide high quality hospice care to more families, we focused on getting better in three key areas:
- Firstly, we made improvements to patient care, adapting what we do to better meet people’s needs.
- Secondly, we looked at how we keep in touch with you and involve you in our work.
- Thirdly, we changed how we do things to make us all more efficient.
Read our Impact Report for 2021-22
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Rennie Grove’s impact – how we’ve improved
We’ve improved the care we can offer to patients and families by focusing on four key areas, including education and service growth. For example, we’ve supported two clinical nurse specialists through their independent prescribers programme. And we relaunched our supervision, appraisal and coaching processes so that our nurses get more support. In addition, our Rapid Personalised Care Service model in Herts is being piloted in Bucks, so more patients can get home from hospital sooner. We also worked with Peace Hospice Care to jointly fund a consultant post.
Rennie Grove’s impact – how we raise funds and awareness
This is all about how we communicate with everyone who has an interest in Rennie Grove. That includes our patients and their families, our volunteers and supporters, as well as healthcare professionals and commissioners of our services. Highlights include a welcome increase in volunteer numbers and charity shop customers, after a dip caused by the pandemic. We also invested in our online presence, expanding our online retail offering and developing a new website. In addition, we created a new role to promote our services more widely, to healthcare professionals and to patients directly. As a result, more families can benefit from our care.
Rennie Grove’s impact – how we’ve become more efficient
With Grove House fully re-opened and now welcoming children and their families as well as adult patients, we’re looking at other ways to use the premises. And we’ve invested in our technology so staff can work as flexibly as possible, cutting down on unnecessary journeys. We also introduced a two-day induction process for all new staff, getting everyone off to the best possible start.
Patient care statistics for 2021-22
91% of Rennie Grove patients who wanted to die at home were able to achieve their wish
2,731 adults and children cared for by Rennie Grove
14,004 home visits by our hospice at home nurses