04 November 2020

A message regarding the lockdown

Please click here to see a video message from Stewart Marks

Dear supporter,

I hope you and your family are keeping well during these very uncertain times.

As we head into a new period of lockdown, I wanted to let you know that in line with the new guidance for non-essential shops, all of our charity shops will close from Thursday 5 November. The run-up to Christmas is an important time for all retailers and sadly this enforced closure will have a significant impact on the amount of income we will be able to raise to fund our service.

Our Hospice at Home service is once again seeing rapidly increasing numbers of people in need of our care and support. As in the previous lockdown period, we are absolutely committed to continuing our specialist care for patients and families. Our Hospice at Home teams have been operating in Covid-safe ways since March and will continue to visit patients throughout the new lockdown, to keep them out of hospital and safe and comfortable at home with their families, making every moment matter.  

We are also pleased to say that we will be able to continue to offer our Family Support services. Telephone and face-to-face counselling sessions will be available along with a range of bereavement support services including the online Grief Chat service, available round the clock, our Bereavement Telephone Support Line service and our new online Bereavement Support Group. We know that the Christmas period can be a particularly difficult time for those who have been bereaved, so we are delighted to be offering a virtual Light up a Life service which everyone can join from the comfort of their homes on Sunday 13 December.

At Grove House, we will be continuing with our Drop-In service, available between 9am and 1pm on Tuesday to Friday and with individual clinic and therapy sessions.

As you know, our care is provided at no cost to our patients and families, but in order to do this, we must raise over £20,000 every day from the support of our local community. This is going to be much harder with shops closed and there is no guarantee of any further government support.

There are plenty of ways that you and your friends and family can get involved and support us through this challenging period. Instead of popping into our shops, you can buy your Christmas cards from our online shop, search for some of the best autumnal fashion in our Depop store or head to eBay for the best and most unique finds from our shops.

We also have a variety of festive fundraising activities on the horizon ranging from a virtual Rudolph Run, the Big Give Christmas Challenge, our Christmas Appeal and we hope we will still be able to bring Christmas cheer to local streets in December with our Santa Float. You can keep up to date with all of these activities via our website, our social media pages and our monthly enews bulletin.

Over the coming weeks of lockdown my colleagues and I will provide regular updates on how our nurses are coping and other Rennie Grove news.

We are immensely grateful to you all for your ongoing generosity which has enabled us to keep our vital care going in the local community at a time when it is so badly needed. In the words of one of our family members:

‘Rennie Grove has been my lifeline during lockdown.  All the normal services are not available 24 hours, whereas their nurses are always on hand to help. It’s been an amazing experience.’

Thank you for helping us make a difference.

Best wishes

Stewart