23 March 2020

Covid-19 (Coronavirus) Update - 9 April 2020

The wellbeing of our patients, families, staff, volunteers and supporters is of the utmost importance to Rennie Grove Hospice Care and we are closely following all government and Public Health England advice about COVID-19 in relation to our services and activities.

You can find the latest advice here:

Our senior management team is reviewing advice and business continuity plans regularly to ensure we can continue to care for as many patients as possible and raise the funds needed to provide this care.

Our response to the announcement of extra government funding for hospices

"We welcome the announcement made by the Chancellor on 8 April of up to £200m emergency funding for hospices. This is an important recognition of the role that hospices play in supporting our NHS colleagues by caring for patients in their own homes and keeping them out of hospital. We are still waiting to learn the details of how the funding will be allocated and the extent to which this will address the predicted hole in our fundraising income for this financial year. 

"We are immensely grateful for the support of our local community in recent weeks and would like to thank everyone who has kindly donated. This support has made a real difference and will continue to be important to us as we carry on caring for our patients and their families right through and beyond the current crisis." 
Stewart Marks, Chief Executive

Our services

Our priority is to continue to provide support for our patients who have life-limiting illnesses who may be nearing the end of their lives, giving them the choice to stay at home.

All patients are asked to inform us as soon as possible if they, or someone living in or visiting their house, have been diagnosed with the virus or developed symptoms of a new cough and/or a temperature of over 37.8 °C.

Hospice at Home

Our Hospice at Home nursing teams will continue to offer support as normal to patients in their own homes. Our teams will use Personal Protective Equipment (PPE) as appropriate to protect both patients and staff and minimise any risk of spreading the virus.  

Day services

To reduce the risk of infection for our patients who, owing to their other medical conditions, are particularly vulnerable to the effects of COVID-19, we will be closing our day services from Friday 13 March until further notice. We will continue to support these patients by offering them appropriate services in their homes according to their needs and wishes.

Family Support services

Our Family Support sessions will continue to be provided based on staff and volunteer availability giving clients the choice of support over the phone or at home. 

Our fundraising activities

As a result of current government restrictions on movement and advice on social distancing, we are unable to hold many of our usual fundraising activities. Please check our What’s On pages for up-to-date information. We are developing new fundraising initiatives to help us raise the £20,000 we need to raise every day to fund our service. For all the latest news, please follow us on social media and sign up to receive regular email updates from Rennie Grove here

Our shops

In line with government guidance and to ensure the safety of our staff, volunteers and customers our 28 charity shops are closed until further notice. 

Our staff and volunteers

Our offices remain open for essential staff only to ensure the smooth-running of our services. Other staff members are working from home. Following Public Health England advice, all staff in our offices have been asked to follow social distancing guidelines and strict hand hygiene measures. Staff are asked to remain at home if they develop a new, continuous cough and/or have a fever over 37.8 °C.

Although the majority of our volunteers have paused their volunteering activities as a result of the current restrictions, we continue to stay in touch with them and hope they will continue in their roles when the restrictions are lifted. We are extremely grateful to them for their ongoing support. 

The information on this page will be updated regularly. For further information on COVID-19, please go to:

NHS Advice


NHS 111 Online - general advice and symptom checker